Complaints


  • Complaints
  • Please note complaints are handled by volunteers as such we aim to acknowledge your submission within 7 working days. Complaints can take upto 28 days. We will contact you if we need longer to investigate your concerns.

To make a complaint or raise any concerns please use this form. You can also email us on the above email. Our compliant's process is available for download from the information/policies section. Registered with the Charity Commission in England: 1191438

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